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Who to Call in a Crisis

If you or a loved one is in a crisis, here are a few numbers you can call 24/7 to get professional support. This list is only a fraction of the resources available, but was limited so that you can successfully and easily complete the next step:

We recommend saving these to your phone NOW. (If you need them later, you won't want to go searching for them.)

1) NATIONAL: Call 9-1-1.

If someone is in immediate danger to themselves or someone else, call 9-1-1. DO tell the dispatcher that you are calling about someone that has a mental health condition. The National Alliance of Mental Illness has an awesome guide for what and how to communicate with the 9-1-1 operator and law enforcement.

2) NATIONAL: The Suicide Prevention Lifeline: 1-800-273-8255

(Nacional de Prevención del Suicidio 1-888-628-9454).

They provide FREE, confidential support 24/7. Not into phone calls? They also have online chat support on their website. Although they specialize in suicide prevention, you can contact them for ANY kind of emotional or mental health support.

3) NATIONAL: Text "HOME" to 741-741

They consider crisis to be, "ANY painful emotion for which you need support". Text 741741, and a crisis counselor will get your text and respond quickly.

3) DALLAS ONLY - Call the ADAPT Mobile Crisis Line at (866) 260-8000.

They provide a 24/7 hotline as well as face-to-face mental health services. This is a good option if the person in crisis is not in immediate danger, but is acting irrationally, having an emotional breakdown, or if you anticipate that they may escalate.

4) NATIONAL, LGBTQ: The TrevorLifeline 1-866-488-7386

"The Trevor Project is the leading national organization providing crisis intervention and suicide prevention services to lesbian, gay, bisexual, transgender, queer & questioning (LGBTQ) young people under 25." They also have a online chat and text support during certain hours.

Of course, we recommend preventing crisis by seeking support before reaching crisis. To speak to a professional, schedule an appointment for music therapy services, or receive a referral to a licensed professional counselor, email North Star Therapy at, or call 214-929-0410.

One more reminder... save those numbers to your phone! You'll thank us later. <3


Esther Craven, MT-BC is a board certified music therapist, and the founder and CEO of North Star Therapy. She is passionate about using music to help young adults who are struggling with their mental health so that they can level up in life, be their best selves, and live well. Esther loves to solve problems and is available to hear about your challenges if you schedule a call with her by clicking here or by emailing


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